FAQs

Our cases are crafted from a unique blend of TPU and PC materials, combining the durability of hard plastic with the flexibility of soft silicone. Additionally, our full-print cases boast a plush velvet interior to safeguard against interior scratches, with each design meticulously laser printed for stunning detail.

Our cases prioritize essential protective features while maintaining a sleek profile. Featuring raised front lips of 2-3mm for screen defense and fully covered bumpers with advanced shock-absorbing technology, our cases provide reliable protection. Explore detailed images on our product pages for more insight.

Should the rubber sides gather dirt or discoloration, we recommend gently scrubbing the bumpers with a warm, soapy cloth after removing your phone from the case.

Initially, new cases may have stiff buttons due to reinforced bumper protection. To alleviate this, gently stretch the bumpers around the buttons for 15 seconds, repeating as needed until the buttons operate smoothly.

In the unfortunate event of a damaged or incorrect item upon delivery, please reach out to us within 48 hours for prompt resolution. Using the Live Chat option on the website or using the contact information on Contact Us page

As orders typically ship within 24 hours, amendments are subject to availability and must be requested promptly after order placement. Please contact us immediately for assistance.

To apply a discount code or gift card, simply add your desired item(s) to the cart, proceed to checkout, and enter the code in the designated field labeled "Have a coupon code?" before clicking apply.

Orders placed Sunday through Friday typically ships the same day or following business day. Orders placed after 1 pm on Saturday will ship the subsequent Monday or Tuesday, depending on weekend order volume. Please allow additional processing and shipping time for weekends, holidays, sales, pre-orders, and new releases.

We dispatch orders within 24 hours, with shipping times varying based on your location. Explore our shipping options and estimated delivery times for more information.

Occasionally, carriers may prematurely mark packages as "delivered" or deliver to an incorrect location. We recommend checking with neighbors and local postal offices first. If not located within 3 days, please contact us for assistance.

Tracking links may experience delays in updates, typically resolving within 48-72 hours. Rest assured, your package is en route and should update soon. For extended delays beyond 72 hours, please reach out to us.

For detailed information regarding our returns and exchange policy, please refer to our dedicated page.

Domestic orders are shipped via Shadowfax, BlueDart, Delhivery, eCom Express, Xpress Bees

For detailed information regarding our returns and exchange policy, please refer to our dedicated page.

Review our policy guidelines and follow the outlined instructions for initiating a return or exchange.

Refunds and exchanges typically require 5-7 business days for processing upon receipt of the returned item(s). A confirmation email will be sent once the process is complete.